TY - BOOK AU - Gross, Donald; Shortle, John F.; Thompson. James M.; Harris, Carl M. AU - Gross,Donald; Shortle,John F.; ThompsonJames M.; Harris,Carl M. TI - Fundamentals of queueing theory T2 - Wiley series in probability and statistics SN - 9780471791270 PY - 2008/// CY - Hoboken PB - John Wiley & Sons ER -